NevTan Mail

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Documentation

Administration

Add & verify a domain

Add & verify a domain

Before your team can use email on your domain, you add the domain and publish a set of DNS records at your domain provider. These records let NevTan Mail send and receive mail for you and prove your mail is legitimate.

Add a domain

1

Open domain setup

Go to Admin → Domain.

2

Add your domain

Choose Add Domain, enter your domain (for example yourcompany.com), and save.

Domain table showing a verified domain and its actions
The domain table: mailbox usage, storage, status, and Edit / DNS / Delete actions.

Publish DNS records

Select DNS next to your domain to see the records to add. NevTan Mail generates the exact values for your domain, so copy them from this screen rather than from anywhere else. Each row shows:

ColumnMeaning
NameThe host/record name to create at your DNS provider.
TypeThe record type, such as TXT or CNAME (covering delivery and authentication like SPF, DKIM, and DMARC).
Correct dataThe exact value to paste in.
Current stateWhether NevTan Mail can already see the record as correct, or is still waiting for it.

Add each record in your DNS provider's control panel (for example Cloudflare, GoDaddy, or Route 53), matching the name, type, and value shown.

DNS records modal listing name, type, correct data, and current state
The DNS records screen lists each record and whether NevTan Mail sees it as verified.

Verification

DNS changes take time to propagate. NevTan Mail re-checks your records and updates each row's state as they're detected; the domain's status moves from Pending to Verified once the required records are in place.

Allow time to propagate

DNS updates can take up to 24 hours (occasionally longer) to take effect. If a record still shows as pending, double-check the name and value at your provider and check again later.

Managing domains

The domain table shows each domain's mailbox usage, storage, size, status, and whether it's active, with actions to edit its settings, view DNS records, or delete it.

Still need a hand?

Our support team usually replies within one business day.

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